Bruce Springsteen spoke out about the backlash he received from fans over the high ticket prices for his 2023 tour with the E Street Band amid the Taylor Swift Ticketmaster fiasco.
The 73-year-old artist was criticized for using Ticketmaster’s dynamic pricing model, which allows ticket prices to fluctuate based on demand. The move sparked outrage as prices for some tickets rose to $5,000 when they went on sale in July.
In an interview with Rolling Stone, Springsteen defended his decision to use the model for the first time in his career, arguing that tickets to his show were typically priced below market value.
“What I do is very simple. I tell my boys, ‘Go out and see what everyone is doing. Let’s ask for less.’ Those are generally the clues,” he told the outlet.
BRUCE SPRINGSTEEN’S MANAGER DEFENSES STEEP TICKET FEE Amid Setback: ‘FAIR PRICE’
“They go out and set it up. For the last 49 years, or however long we’ve been playing, we’ve been pretty much under market value. I’ve enjoyed that. It’s been great for the fans.
“This time I told them, ‘Hey, we’re 73 years old. The boys are here. I want to do what everyone else is doing, my peers.’ So that’s what happened. That’s what they did,” Springsteen said with a laugh.
He added that buying tickets has become “very confusing” for artists and fans alike and that most tickets to his shows are “completely affordable”.
BRUCE SPRINGSTEEN CLOSED BY FANS FOR HIGH TICKET PRICES
“They’re in that affordable range,” said the “I’m on Fire” hitmaker. “We have those tickets that go for that [higher] price somewhere.
“The ticket broker or someone else is going to take that money. I’m going, ‘Hey, why shouldn’t that money go to the guys who will sweat three hours a night for that?’ It created an opportunity for that to happen. And so we went for it at the time. I know it wasn’t popular with some fans.
“But if there are any complaints along the way, you can get your money back,” he joked.
When asked how he felt about the backlash from fans, Springsteen said, “Well, I’m old. I take a lot of things for granted. You don’t like being criticized. You sure don’t like being the poster boy for high ticket prices That’s the last thing you want to be But that’s how it went.
“You have to take the decisions you’ve made and go out and just keep doing your best. And that was my opinion. I think when people come to the show, they’re going to have a good time.”
Springsteen also told the outlet that he wouldn’t rule out using the dynamic pricing model again for future tours.
“That will be a whole different discussion when it comes,” he said. “I don’t want to say anything now, but we’ll see what happens.”
Springsteen made his comments following Tuesday’s debacle when tickets for Taylor Swift’s Eras tour became available for pre-sale purchase through Ticketmaster.
Many fans stayed in the Ticketmaster Queue waiting for hours to get Swift tickets during the East Coast presale on Tuesday. The ticketing site paused Central Standard Time queues, slowed West Coast times and pushed Capital One presale to Wednesday to meet demand.
After selling 2 million tickets, Ticketmaster canceled Friday’s public sale due to “high demand” and “insufficient ticket stock remaining”.
After the cancellation, ticket prices skyrocketed on resale sites. Nosebleeds in a variety of locations exceeded $1,000 as of Friday. Tickets at the very top of Arrowhead Stadium in Kansas City, Missouri reached over $2,000.
The move infuriated many ticketless fans. After initially remaining silent, Swift spoke out about the controversy on Friday.
“It goes without saying that I am extremely protective of my fans,” the “I Knew You Were Trouble” singer wrote in a post she shared on her Instagram story.
“We’ve been doing this together for decades and over the years I’ve brought in so many elements of my career. I’ve done this SPECIFICALLY to improve the quality of my fans’ experience by doing it myself with my team. care about my fans as much as I do It’s really hard for me to trust an outside entity with these relationships and allegiances, and unbearable for me to see mistakes happen with no redress.
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“There are a lot of reasons why people had such a hard time getting tickets and I’m trying to figure out how this situation can be improved in the future. I’m not going to make excuses for anyone because we asked them: several times, if they could meet this kind of demand and we were confident that they could it’s really amazing that 2.4 million people got tickets but it really pisses me off that a lot of them feel like they’ve had several bear attacks to get them.
“And to those who didn’t get tickets, all I can say is my hope is to give us more opportunities to all get together and sing these songs. Thank you for being there. You have no idea how much that resources.”
Lauryn Overhultz of Fox News Digital contributed to this report.